How do I make sure the DentaLOOP stays in place?

We offer a specially designed bonnet (sold separately) that can be used to hold the DentaLOOP in the ideal position to treat your pet’s mouth. Like with all medical devices, your pet should not be left unattended during use.

What should I do if the DentaLOOP is too small to fit over my pet’s muzzle?

Please position the DentaLoop to run parallel to the underside of your pet’s muzzle or parallel to your pets muzzle depending on issue being treated. Please reach out to your veterinarian to confirm placement of the device. Check out our placement videos.

I have a Loop at home already, can I just use that instead of a DentaLOOP?

While yes, you can use our original Assisi Loop, the DentaLOOP is specifically designed to be used for treating your pet’s oral issues with its size and bonnet for positioning.

How long does my pet need to wear the DentaLOOP?

Your pet will only wear the device during the 15 minute treatment session. Your pet should be supervised at all times during treatment to ensure the device stays in place and your pet does not chew on the device.

How much does the DentaLOOP cost?

Please create an account and log in for pricing or ask your veterinarian.

I have an implanted lead device (i.e. pacemaker) is it safe for me to treat my pet with the DentaLOOP?

While it is safe for you to use the DentaLOOP on your pet, please ensure the DentaLOOP is either below your waist, or have the DentaLOOP at least 10-12” away from the implanted device.

Can my dog be in his crate for the 15 minute DentaLOOP treatment?

Yes, as long as your dog’s crate does not contain metal, as metal distracts the signal, and may reduce the efficacy of the treatment.

I have a problem with my DentaLOOP, what should I do?

Please contact customer service at 866-830-7342 to troubleshoot. Should we need to replace your DentaLOOP, you’ll need to go through your point of purchase to facilitate the return and replacement.

How do I responsibly dispose of the LOOP or DentaLOOP?

Please take your used device to any store that offers electronics recycling such as BestBuy or Staples. This will allow for responsible disposal of the lithium batteries as well as the copper wire.

What is the Return Policy?

Due to the medical nature of our products, all items from our anti-inflammatory line, including the Assisi Loop, the Assisi Loop Lounges, and accessories, are final sale and cannot be exchanged or returned.* This is for the health and safety of our customers and pet patients.

If an item is sealed within its original shipping box, exceptions may be made.

Quality Assurance and Replacements:

Should your item fail or is otherwise defective due to manufacturing error, when used within protocol, and before the amount of guaranteed treatments are delivered, we would be happy to replace your item.

For replacements or exception requests, please contact us at or give us a call at 866-830-7342.

*Our anti-anxiety line, Calmer Canine, offers its own 30-day return policy.