How do I make sure the LOOP stays in place?

Keeping the pet in your lap or in a contained area can be helpful in ensuring the full treatment is completed.  Please note that if you plan to use a metal crate for treatment, the metal can diminish the impact of the treatment. While it is not dangerous, it will likely reduce the dose received.


What is the Return Policy?

Due to the medical nature of our products, all items from our anti-inflammatory line, including the Assisi Loop, the Assisi Loop Lounges, and accessories, are final sale and cannot be exchanged or returned. This is for the health and safety of our customers and pet patients.


How do I dispose of the Assisi Loop®?

You can take the Loop to any store that offers electronics recycling such as Staples or OfficeMax. This will allow for responsible disposal of the lithium batteries as well as the copper wire.


How long will an Assisi Loop® last?

  • The Assisi Loop 2.0 Manual offers approximately 150 15-minute treatments
  • The Assisi Loop 2.0 Auto-Cycle offers approximately 100 15-minute treatments

The life of the Loop depends on the battery. You're likely to get more than the minimum number of treatments noted above if you allow the Loop to recharge for 2 hours after every 15-minute treatment. At this time, there is no way to recharge or replace the battery. One Assisi Loop 2.0 can last anywhere from 3 weeks to 6 months, depending on the condition being treated and the number of treatments required per day.


How do most vets distribute the Assisi Loop® - on overnight take-homes, renting, or selling?

Each veterinary professional will decide the best use of the Loop for their practice, but in our experience, most sell the Loop to clients. This is what sets the Loop apart from many of their other treatment options. Pet owners are able to treat their animals in the comfort of their own home between visits with their veterinary professional. Some veterinary professionals rent the Loop by the treatment or by the day. They may choose to send it home for acute conditions or to allow the pet owner time to evaluate the Loop for chronic conditions. Many pet owners who are treating chronic conditions decide they want the Loop for long-term use. As such, we recommend that you credit any rental fees toward the purchase price of the Loop.


Can the Assisi Loop® be used on a pet with a pacemaker or other implanted medical electronic devices?

Out of an abundance of caution, we recommend not using the Assisi Loop if you or your pet has a pacemaker or other electronic devices.


Can the Assisi Loop® be used over metal implants in pets?

The size of veterinary implants are not sufficient to significantly distract, weaken or otherwise adversely affect the therapeutic effect of the Loop’s signal. Additionally, many veterinary surgical implants are made of non-magnetic materials, so there are no magnetic induction effects from the Loop’s signal.


Can I use the Assisi Loop® the same day as laser or acupuncture?

Absolutely. There are no contraindications with other modalities, and the Loop is actually a perfect take-home treatment for pet owners to continue healing between laser or acupuncture treatments. However, given that the Loop and other treatment modalities have different mechanisms of action, we recommend that you allow 2 hours between treatments to be certain that each treatment is able to operate at its fullest efficacy.


What is the therapy field like? How large, what shape, etc.?

The 20 cm (7.5 inch) Assisi Loop® delivers a clinically effective therapeutic signal to damaged tissue that is positioned within the perimeter of a barrel-shaped treatment zone, as illustrated. The effective treatment zone (ETZ) extends 25 cm (10 inches) above and below the plane of the applicator coil (i.e. 50 cm or 20 inches, from end-to-end). The diameter of the ETZ is 25 cm (10 inches) at its widest point around the applicator coil and 20 cm (7.5") at its ends.

The ETZ for the 10 cm (4 inch) Loop extends 12.5 cm (5 inches) above and below the plane of the applicator coil. The diameter of the zone is also 12.5 cm (5 inches) at its wides point around the applicator coil.


What is the recommended treatment protocol?

To understand detailed treatment recommendations, visit our Assisi Loop® Clinical Use Guide, developed by a team of experienced veterinary clinicians.

The Guide is designed to answer questions you may have regarding the technology, the therapeutic benefits, and the therapeutic applications of the Assisi Loop and our companion products. It offers over 40 step-by-step, illustrated protocols for applying the Loop to almost 300 inflammatory conditions affecting different parts of dogs' and cats' anatomy. The Guide is available exclusively to veterinary professionals on Assisi's website or may be downloaded as an app on Apple and Android devices (search for "Assisi Loop Clinical Use Guide" in your app store). Each has a search feature to assist in selecting the protocol that applies to their patient's condition, its severity (e.g. acute, chronic), and the part of their patient's anatomy that needs treatment. Once found, the applicable protocol can be downloaded in PDF form as needed.


Which version of the Assisi Loop® should I purchase?

Most pet owners prefer to use the Assisi Loop 2.0. This device is easy to use at home and is appropriate for all of the conditions that you may be treating. The Assisi Loop 2.0 shuts itself off after each 15 minute treatment. The pet owner won't need to set a timer and they won't have to remember to turn the device off after the treatment is complete. The Assisi Loop 2.0 offers a minimum of 150 15-minute treatments.

The Assisi Loop Auto-Cycle is designed to treat acute conditions such as post-surgical healing and post-traumatic wound care. The Auto-Cycle is pre-programmed to treat these conditions continuously over a period of several days or more (up to 2-3 weeks). Both versions of the Assisi Loop have a treatment depth of 3-7 inches, depending on how you position it on the area in need of treatment. The field penetrates through casts and wound dressings. As such, if you have an animal with an acute condition, you can affix the Loop with vet wrap, integrate it with the wound dressing, or attach it to clothing/blankets that the animal may be wearing. The automatic program will treat for 15 minutes every two hours (which is the optimum treatment protocol for acute conditions such as post-surgical and post-traumatic wound healing). After the first 15-minute treatment, the Loop will go to "sleep" for 1 hour and 45 minutes until the next 15-minute treatment. It will cycle through this treatment protocol until it has been turned off manually or the battery dies. The Assisi Loop Auto-Cycle offers a minimum of 100 15-minute treatments.