What is the Return Policy?

Due to the medical nature of our products, all items from our anti-inflammatory line, including the Assisi Loop, the Assisi Loop Lounges, and accessories, are final sale and cannot be exchanged or returned.* This is for the health and safety of our customers and pet patients.

If an item is sealed within its original shipping box, exceptions may be made.

Quality Assurance and Replacements:

Should your item fail or is otherwise defective due to manufacturing error, when used within protocol, and before the amount of guaranteed treatments are delivered, we would be happy to replace your item.

For replacements or exception requests, please contact us at info@assisianimalhealth.com or give us a call at 866-830-7342.

*Our anti-anxiety line, Calmer Canine, offers its own 30-day return policy.