How can I clean the therapy pad of the Assisi Loop Lounge® System?
Carefully wash the affected surfaces with a soft brush dampened with soap and water to remove solid particulates and odors. Then follow up with a thorough wipe-down of the affected surfaces with 70% Isopropyl alcohol (typical rubbing alcohol). Clean with the power off and wait 15 minutes after cleaning before operating the unit.
The Sleepypod plush liner is machine washable in accordance to Sleepypod’s care instructions.
My pet spilled water/vomited/peed in the Sleepypod® with the Assisi Loop Lounge® therapy pad inserted. Will this affect the Assisi Loop Lounge components?
The operating components of the therapy pads once inserted inside the Sleepypod carrier are protected by the pad’s own moisture-proof foam material. However, the pads are not immersible. If pet fluids or other moisture should come in contact with the therapy pad, follow the cleaning instructions below.
I want to put a pee pad inside my carrier and over the Assisi Loop Lounge® insert. Will this affect treatment?
If the pee pad contains any metal for stability or otherwise, the metal can reduce or distract the signal. Otherwise the treatment field can penetrate through the pee pad, delivering the full benefit of the therapy.
What is the coverage area of the treatment for the Assisi Loop Lounge®? Does my pet need to be lying down or sitting to receive full benefit?
This model of the Assisi Loop Lounge has been specifically designed for Sleepypod® pet carriers. The effective treatment field for this Loop Lounge model covers the entire area defined by the bottom of the inside of the Sleepypod carrier. Its effective depth of field is designed to deliver therapy within the entirety of the carrier’s interior. As long as your pet is within the carrier, they are receiving treatment.
My pet left the Assisi Loop Lounge® before treatment finished. Can I immediately treat it again for an additional 15-minute treatment?
If your pet received at least 10 minutes of treatment, you can wait until the next scheduled treatment cycle. However, if in doubt, there is no harm in initiating another partial or complete cycle.
Can I treat more than one pet at a time with the Assisi Loop Lounge®?
Yes, as long as they fit comfortably and safely in the Sleepypod® carrier and tolerate being together in such close quarters.
If I have a pacemaker or other electrical implant, can I safely carry or be near the Assisi Loop Lounge® while it is operating?
If you have a pacemaker or other implanted electronic device, we recommend keeping a distance of at least six inches between your device and the Assisi Loop Lounge when treatment is operating.
How much does the Assisi Loop Lounge® cost?
Please log into our website as a veterinarian or pet owner, so that you can view pricing on our store.
Can I treat with the Assisi Loop Lounge® while it is still plugged in and charging?
Yes, you can if either the 110v charge cord is plugged into a wall socket, or the optional 12V charge cord is plugged into a 12V receptacle in your vehicle.
Can I operate my Assisi Loop Lounge® while flying?
The use of therapeutic medical devices on board a commercial aircraft is subject to approval by the individual carriers. You should check with your airline before your journey about initiating Assisi Loop Lounge therapy while in flight.
Please note that the metal floor of the passenger cabin will significantly distract the signal when treating, thus rendering the treatment less effective. To receive the treatment’s full benefit while flying, treat with the carrier in your lap rather than under the seat.
Can I treat with the Assisi Loop Lounge® while traveling, such as in my car?
Yes. The Loop Lounge is especially convenient for long trips.
Is the Assisi Loop Lounge® covered by pet health insurance?
As a prescribed veterinary medical device, the Assisi Loop Lounge therapy system may be covered by pet health insurance plans that also reimburse for prescription medications. Check your individual policy for confirmation.